REFUND & RETURN POLICY

Effective Date: 18 February 2026

We aim to deliver quality products to our customers.

Returns

• Returns accepted within 7 days from delivery date.

• Product must be unused, unopened, and in original packaging.

Damaged / Incorrect Product

If you receive a damaged or wrong item, contact us within 48 hours of delivery with clear photos.

Refund Process

• Once approved, refund will be processed within 5–7 business days.

• Refund will be credited to the original payment method.

Shipping charges (if applicable) are non-refundable unless product is defective.

For return requests: help@kidsstoy.shop